Squishy Town privacy policy
Effective October 19, 2026
Squishy Town is a game for children. We built it to collect nothing about the people who play it. This policy explains what that means in practice.
Physical dumpling adoption
Adopting a physical toy uses an internet connection to check its unique code. Our server stores the code’s color, claim time, delivery status, and a protected delivery receipt so an interrupted claim can be retried. Short-lived counters in server memory limit picture-code guessing; connection addresses are not saved to the adoption database. Toy names stay on your device. App and browser collections are separate. Keep a parent backup of your game: a one-time code cannot restore a collection after all local saves and backups are lost.
What we collect
We do not collect personal information from anyone, including children under 13. There are no accounts, no sign-up, no ads, no advertising trackers and no chat.
In the iOS app
The app sends nothing about players anywhere. It has no analytics, no advertising, no error reporting and no tracking of any kind, and it does not connect to other players. Everything a child makes or saves stays on the device.
Anonymous usage counts (website only)
To see which parts of the game get played, the game sends simple daily counts, such as "a game was opened" or "a mystery box was opened". Each count is just a number for that day. It carries no name, no device ID, no cookie and nothing a child typed, and it cannot be linked to a person. Our host's visitor statistics (Cloudflare Web Analytics) work the same way, without cookies.
What stays on your device
Game progress, the name your child types for their town, toy nicknames, photos taken in the game, and parent settings are all stored only on the device, in the app or browser's local storage. Deleting the app or clearing browser data removes them. A "backup code" from the parent dashboard contains this saved game data. It is only shared if you choose to copy it and send it somewhere.
Photos and sharing
Pictures and squish videos made in the game stay on the device. Share and Save sit behind a grown-up question; if a grown-up taps them, the device's own sharing tools handle it, and we never receive the picture.
Microphone
In Squishy Studio a child can record a sound for their squishy. The device asks a grown-up for permission first. The recording stays on the device and is never sent to us or anyone else.
Purchases
In the app, purchases are handled by Apple's App Store or Google Play. On the website, purchases are handled by Stripe. We never see card or payment details. From a website purchase we receive the purchaser's email address and which item was bought, so it can unlock and be restored on another device. Purchases in the app share only which items were bought. Every purchase sits behind a grown-up question, and a parent can turn purchases off entirely in the parent dashboard.
Website version
When you play at squishy.town (or maclandon.com/sq2, the same game), the web host (Cloudflare) processes standard technical information like IP addresses to deliver the page, as every website host does. We do not use this to identify or track players.
On the website only, if the game crashes, a short technical error report (which screen and which line of code failed, plus the browser type) is sent to our error service, Sentry, so we can fix it. It contains no name, no account, nothing a child typed and no device ID.
Trading with a friend (website only)
On the website, two players can swap toys using a short code that lasts 10 minutes. Each player shows only a made-up nickname picked from a fixed word list, and there is no chat. While a trade is open, our server passes the nicknames and the toys being swapped between the two players and keeps the connection's IP address briefly in memory to stop code guessing. Nothing from a trade is stored afterwards. Trading is not in the iOS app.
Children's privacy (COPPA)
Because we don't collect personal information from children, there is nothing to review or delete on our side. If you believe information was collected anyway, contact us and we will help.
Changes
If this policy changes, we will update the date above and the in-game link.